What is the origin of the term ombudsman?
According to wikipedia.com: An ombudsman (English plural: ombudsmans or ombudsmen) is an official, usually (but not always) appointed by the government or by parliament, who is charged with representing the interests of the public by investigating and addressing complaints reported by individual citizens. In some jurisdictions, the Ombudsman is referred to, at least officially, as the ‘Parliamentary Commissioner’ (e.g., the West Australian state Ombudsman). The word ombudsman and its specific meaning, Swedish in origin, have since been adopted in to English as well as other languages, and ombudsmen have been instituted by other governments and organizations such as the European Union. An ombudsman need not be appointed by government; they may work for a corporation, a newspaper, an NGO, or even for the general public. In some countries, an Inspector General may be the same as or have overlapping duties with a government-appointed ombudsman.