Ive ignored a thread, but a Watch filter hits on a message in the thread. What happens?
It depends on what kind of Watch filter you’ve defined: • If the filter action is Watch Thread, Agent will remove the ignore tag for the entire thread and replace it with a watch tag. It will then retrieve all previously unretrieved bodies for the entire thread. • If the filter action is Retrieve Body or Mark for later retrieval, Agent will leave the ignore tag on the thread but will still retrieve the body for the message. However, the ignore tag still on the thread will cause the message to be marked read. This FAQ Entry was updated on 10.27.06, please give us your feedback.
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