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I use Agent with Windows XP Fast User Switching and now all my groups are gone. What happened?

April 26, 2017agent fast gone groups happened switching user Windows XP

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I use Agent with Windows XP Fast User Switching and now all my groups are gone. What happened?

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If you have multiple user profiles configured on your Windows XP machine, make sure that Agent is not running in another profile. If it was left running when you switched users, this problem will occur. To fix this, simply shut down Agent, switch back to the other user’s account and shut down Agent from there. When you switch back to the profile you want to use, you’ll be able to open Agent with all of your data. This FAQ Entry was updated on 11.05.04, please give us your feedback. Installing Agent 4 as an upgrade Back up your current data. In addition to this being a general caution when upgrading anything, Agent 4 is not backwards compatible with Agent 2 or older. Once you’ve upgraded, you cannot revert to 2.0 or older unless you have a backup of your pre-upgrade data. There are also some minor incompatabilities with reverting to prior 4.x and 3.x versions. • Run the Agent setup executable • If you are running Windows XP SP2 or Vista, you may receive a Security Warning/launch confirm