What if a user loses their device?
We understand this happens all the time, even to us, and MobileAccess includes features to manage this unpleasant and often costly event. The exact course of action will depend upon whether your organization uses a Mobile Device Management platform. If you do incorporate such a platform such as BlackBerry Enterprise Server or Microsoft System Center Mobile Device Manager (or one of the many good third-party solutions available in the market) then these platforms and their management consoles provide various features to allow granular device-level locking and data-wiping features. If you dont have a mobile device management solution in-place, dont worry as we still provide you with the basics for protecting your sensitive information and removing it from devices in a flash! Once the user device is selected for deletion or de-initialization, all of your private CRM data will be wiped from the lost device. Then, if the device is found or is replacedit can be quickly updated with the users
