What is Beetil?
Beetil is a Saas (Software as a Service) application that helps you manage your IT services. Beetil is based on the internationally recognised ITIL framework and covers incident, problem, change, release and configuration management. For those not familiar with ITIL and its concepts this means that Beetil covers the full spectrum of managing a service, from dealing with customer issues to implementing changes to a service, and mapping your assets and infrastructure.