How does Quick Reply work?
This feature launches a “New Email” window using your default mail program, allowing you to create quick replies to messages in the MailWasher screen. There are some known issues/limitations with this feature, which are described below: • Only a part of the message you are replying to comes up in the reply email window – there are limits to the size of the text that can be passed to the email program (and the limit varies depending on many factors). • The body of the message doesn’t come up at all in some mail programs. • If the Quick Reply doesn’t work and brings up the error “Could not launch email client”, then there might not be an email program set up to handle mailto URL’s. This means that Windows is not fully configured to run the mail program. You can confirm this by entering the following URL into Internet Explorer and seeing if it brings up your email program: mailto:test@test.com?subject=test%20message&body=hi • The Quick Reply button may bring up the wrong email program. Th
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