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I traded in my vehicle. The car dealership was supposed to payoff my loan. Why did I receive a letter saying I owe the balance when the dealership should owe the balance?

April 26, 2017car dealer car dealership Dealership letter loan payoff Traded vehicle

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I traded in my vehicle. The car dealership was supposed to payoff my loan. Why did I receive a letter saying I owe the balance when the dealership should owe the balance?

1 Answer

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You are responsible for your loan until it is completely paid off. We recommend that you contact the dealership and inform them of the balance remaining so arrangements can be made to resolve the balance remaining and the release of the title.