Does TrainWeb do a system backup?
TrainWeb does make a backup copy of the servers onto tape on a regular basis. However, TrainWeb does not make any guarantee that a recent copy of any part of your website can be recovered from these backup tapes. The primary responsibility for having a backup copy of your website rests with you. You should always keep a copy of every file of your website on your own computer. If necessary, you should be able to recover your entire website by re-uploading every file from your backup copy on your own computer. If you accidentally delete an individual file from your website, we CAN NOT recover the deleted file for you from our backup tape. The effort to locate and recover one particular file from our tapes is too time consuming for our small staff.