What is the “TNS Help Desk”?
E-mail Accounts – account creation, password changes, creation of aliases. Eudora Software and Documentation – software downloads, installation instructions, handouts and troubleshooting. HiSoftware Online Training Accounts – Account administration for faculty and staff who want to learn HiSoftware’s applications for Americans with Disabilities Act (ADA) compliance. Meeting Maker Accounts – Account administration for campus calendaring software. Dialup – instructions and troubleshooting for existing dialup accounts. NOTE: No new accounts will be created. Site-licensed Software – distribution of site-licensed software such as McAfee, SAS, SPSS. Visit Minimum Workstation and Software Site License Subcommittee (MWSSLS) Web site for a full list of software. The TNS Help Desk is located in LL-200 and is open from 9 a.m. to 4:30 p.m. Mon-Fri. Customers may also call 4-5261.