Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

I called the vendors Customer Support team to book a vacation package for my customer. Can I use VAX to view and modify that vacation package?

April 26, 2017book called customer package support TEAM vacation Vax vendor view

0

Posted

I called the vendors Customer Support team to book a vacation package for my customer. Can I use VAX to view and modify that vacation package?

1 Answer

0

Posted

When vendors create vacation packages, they determine the distribution systems in which you can book and retrieve reservations. If the package is not available through VAX, you cannot use VAX to retrieve the reservation. As a general rule, you should try to retrieve the reservation in VAX. If you cannot retrieve the reservation, the package is not available through VAX. You need to contact the vendor’s Customer Support team to review or modify the reservation.