The picker head will not pick up discs correctly or the picker won’t move far enough down to pick up. What causes this?
First, you will want to open the lid and place something such as a folded piece of paper, cardboard, etc., into the sensor slot on the top right of the Nexis unit so the Nexis thinks that the lid is closed. Doing this will help you see how the machine is operating during the calibration process. Then, under Disc Direct, open tools > properties. Run the robotics calibration. Make sure all CD’s are removed from the left and right baskets. Press the open /close button on the disc recorder place a CD in the burner, but leave it open. Run the test and watch the picker head to insure that it moves correctly. First the picker will touch its sensor to the print tray. Secondly, it will lower to touch the CD on the disc recorder tray. Next, it will move to the right hand basket (on your left if you’re facing the unit) and lower and drag the sensor across the ridges on the baskets. Finally, it moves to the left basket and does the same.
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