How does the manufacturer determine what price the customer paid for > the item through the agent?
Well, that’s up to them. Then they can have a lawsuit over whether this price is “reasonable”. Microsoft should have been more specific in writing their EULA, but they weren’t, so that’s a bit of a problem for them — not for consumers! If I advertise that I will offer something, and someone doesn’t think that I provided what I offered, I can be sued. Therefore, Microsoft should make sure that the refunds that are provided are either satisfactory to the customers or legally defensible as reasonable. For instance, they could represent the current “fair market value” of a non-bundled copy of the product, which would satisfy most customers, lawyers, and courts. I believe that this approximately $100 US right now, but you could check a current local catalog to find a price. Some people in the US said that they would ask for “enough money for a copy of Linux”; I forgot the original source of that idea. 🙂 — Seth David Schoen / schoen@uclink4.berkeley.edu He said, “This is what the king wh