What is a POCA?
POCA stands for Post Office Card Account. It is operated by the Post Office and is a simple bank account that will only be able to accept benefit, pension and credit payments. The account only allows payments to be withdrawn in cash at the post office using a card and PIN. Reporting cards lost or stolen – Customers should report it to the Post Office® using the freephone Emergency Helpline 0800 389 2101. This number is available 24 hours a day, 365 days per year and the calls are free. General enquiries – Helplines for Post Office® card account holders. Customer Service Helpline 08457 22 33 44 Customer Service Helpline textphone 08457 22 33 55.
