What if an offender never heard back after filing a grievance?
RESPONSE:If an offender has not received a response to his Step 1 grievance within the specified time (discussed in #2 above), the offender should contact the Unit Grievance Investigator on his/her unit of assignment. If no action is taken within a reasonable amount of time, the offender may write to the Administrator for Offender Grievances, P. O. Box 99, Huntsville, Texas.7.