It froze up and I had to kill it with ctrl,alt & delete. Now when I try to connect, it says Im already connected?
Reboot to fix this. Occasionally, Telstra’s authentication server will not have released your previous connection. You will need to ring technical support on 133933 to get them to manually release it, otherwise it should sort itself out after some time between 15 mins – 1 hour. 2.7 When I try to connect, it says “failed to load tap”. If you get the “failed to load tap” error message, go to connections > settings > advanced and change “filter driver” to “protocol driver” and it’ll go. 2.8 When I try to connect, it keeps saying “authentication error”. “Authentication error” means it doesn’t recognise the username and/or password. This is most commonly a result of not putting the necessary @bigpond after your username. Occasionally you may need to ring technical support for them to issue a new password. 2.9 Whenever I open Internet Explorer or Outlook Express, it says “no connection available. Click connect or try again.” Versions of 98, may warn “no connection available. Work off-line or
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- It froze up and I had to kill it with ctrl,alt & delete. Now when I try to connect, it says Im already connected?
