Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Defective or Damaged Parts?

April 26, 2017damaged defective

0

Posted

Defective or Damaged Parts?

1 Answer

0

Posted

If the merchandise is damaged during shipping please notify Extreme Hot Tubs, Inc. immediately. Retain all shipping packaging for UPS inspection. If the merchandise is defective please call the office to check the status of any warranty issues and receive an RGA# for the return. The customer is responsible for all shipping and handling fees to return defective merchandise. Extreme Hot Tubs, Inc. will ship the replacement parts at no additional shipping and handling cost to the customer.