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Can’t access a particular EBSCO database?

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Can’t access a particular EBSCO database?

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It can be very frustrating when an EBSCO database you need on the Digital Pipeline doesn’t seem to be working or is unavailable. You have passwords and it still doesn’t work. Help is available! First gather up the following information: The type of error situations – blank screens, time outs, error codes (make sure to record the code), etc. What you are seeing when navigating around the database The frequency of the errors – once, several times, frequently If the database is an EBSCO product, you can contact the EBSCO Tech Support staff either by phone or by email. For telephone assistance, contact Tech Support at (800) 758-5995 during their open hours: Monday-Friday 12 am – 4 pm (4 am – 8 pm EST) Saturday-Sunday 5 am – 1 pm (9 am- 5 pm EST) You can leave a message if you call outside their open hours and they will return your call as soon as possible. For email Tech Support, go to their Contact Us web form at: http://support.ebscohost.com/contact/askus.php Note: EBSCO Tech Support ca

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