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What is HCO?

April 26, 2017hco

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What is HCO?

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Posted

HCO or Hearing Carry-Over is provided for persons with speech disabilities. The speech-disabled person types his/her side of the telephone conversation on a TTY and the Relay Operator voices what is typed to the other person. The HCO user then listens as the other person speaks. To request HCO, type “HCO PLS GA” (“HCO please, go ahead”). You may set up a Caller Profile and request an automatic connection in HCO when you place calls to New York Relay. Our Customer Service representatives can assist you in setting up a Caller Profile.