Can the UV Lamp be replaced?
Yes, the UV lamp for all models can be replaced. We do not sell replacement lamps as you must send you SteriPEN back to our Technical Support Department to have the lamp replaced. This is because a qualified technician must replace and test the lamp to ensure that it is installed correctly and will function properly. If the problem is a manufacturers defect there is no cost. If the lamp has been broken the cost is $20.00 plus $7.50 s&h.
Yes, the UV lamp for all models can be replaced. We do not sell replacement lamps; you would need to send your SteriPEN back to our Technical Support Department to have the lamp replaced. This is because a qualified technician must replace and test the lamp to ensure that it is installed correctly and will function properly. If the problem is a manufacturer’s defect there is no cost. If the lamp has been broken the cost is $20.00 plus $7.50 s&h. Yes, the UV lamp for all models can be replaced. We do not sell replacement lamps; you would need to send your SteriPEN back to our Technical Support Department to have the lamp replaced. This is because a qualified technician must replace and test the lamp to ensure that it is installed correctly and will function properly. If the problem is a manufacturer’s defect there is no cost. If the lamp has been broken the cost is $20.00 plus $7.50 s&h.
