What is the status of my order?
If you have placed an order and have entered your e-mail address, you will receive a United States Postal Service or FedEx tracking number via e-mail as soon as your order is shipped. Once you receive the tracking number you may track your order at any time online by clicking the URL included in the email.
The status of your order can be found in three places: Email: You should have received an order confirmation email to the email address provided during checkout. When your order is successfully shipped, you should receive a shipping confirmation email with the date of shipment, the shipping carrier and the tracking number of the shipment. You may also email us at ” + contact + “”) //–> for a status. Account Login: At anytime, you can log into your Cool Incentives account to see the status of your order.
To check the status of your order, click onto the Customer Status Bar (located on the right margin of the homepage). You will need the email address and confirmation code given to you at the time of ordering. Your confirmation code should look like this: 23Yellow54 If you have misplaced this code contact Store@HelloCoolWorld.
