What is the call-back procedure?
If you are in the New York City area including Westchester and the five boroughs, we will call you back directly. If you are out of state or upstate, we will call you back collect. Please make sure your phone accepts collect calls and does not block private calls. If you are traveling in the New York area and are staying at a hotel, please make sure you leave your first and last name in your message. Most hotels will not put the call through without the last name. We do not return calls to beepers or public pay phones.
