What is a CapTel phone?
Answer — A Captioned Telephone (CapTel) is a telephone that displays word-for-word captions. The CapTel user can listen to the conversation and also read what the person is saying. This phone could benefit someone with some degree of hearing loss who finds it difficult to understand telephone conversations or those who are deaf or hard of hearing and can voice for themselves. Visit a NCDHH demo center to see the CapTel phone.