Why a province-wide 211 service?
A province-wide 211 service will ensure that all people – regardless of where they live – will have equal access to information. For example, this would allow a resident in Halifax to easily find home support for their father in Kentville, or assist an immigrant in finding services once they move from Sydney to Truro. Both costs and benefits are optimized with a province-wide approach. Furthermore, the overall goal is to eventually have 211 services across Canada. By starting with a province-wide service, it will be easier to create a national network, providing rapid and effective service for all Canadians.
