How does CMS handle new claims?
Our Call Reporting Center can process a new injury claim anytime, day or night! In addition, we provide on-line computer systems, fax lines, and telephone reporting procedures which are designed to speed notification. Once we learn of an injury we will contact you, your injured employee, and your employee’s physician within 24 hours. We process new claims and make them available for your on-line review within 48 hours. Studies have proven that prompt attention to injury claims can significantly reduce medical and legal costs. At CMS, we believe effective case management begins with timely reporting!
