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What is the Consumer Protection Law (CPL)?

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What is the Consumer Protection Law (CPL)?

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Enacted by the City Council in 1969, the Consumer Protection Law forbids all “deceptive or unconscionable trade practices in the sale, lease, rental or loan in the offering for sale, lease, rental, or loan of any consumer goods and services, or in the collection of consumer debts.” Under the Consumer Protection Law (commonly referred to as CPL), the Department of Consumer Affairs has authority to adopt rules and regulations prohibiting practices it defines as deceptive or unconscionable.

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