How do nurses working in hospital accident and emergency departments perceive local general practitioners?
One hundred and forty-three Accident and Emergency nurses working in six departments in contrasting districts of England completed questionnaires about their perception of local general practice. Much of general practice was perceived as being performed unsatisfactorily. Out-of-hours accessibility, caring for patients with ‘difficult’ or psychosocial problems, advising on health service usage, and minor surgery and first aid were all thought to be performed particularly badly. In addition, there was considerable inter-district variation with the views expressed in inner London being especially negative. To some extent these views may reflect real short-comings in general practice, but they are likely to be coloured by the disproportionate experience A&E departments inevitably have of patients who are dissatisfied in some way with their GP service. In addition, other factors such as departmental ‘culture’ and the separation that exists between hospital and community health professionals
Related Questions
- How do nurses working in hospital accident and emergency departments perceive local general practitioners?
- Does better access to primary care reduce utilization of hospital accident and emergency departments?
- What are the emergency departments like at Parkland Hospital and Children’s Medical Center of Dallas?
