What are smartnumbers™?
smartnumbers™ are freephone and local rate numbers initially allocated by auction in accordance with the relevant Act, determinations and guidelines. Freephone numbers are 10-digit numbers beginning with 1800. Calls made to freephone numbers are free to callers using fixed phones and all associated call charges are borne by the receiver of the call. Freephone numbers are generally used by organisations wishing to encourage callers by ensuring that there is no cost to the caller (where calls are made from fixed phones). Local rate numbers are 10-digit numbers beginning with 1300, or six-digit numbers beginning with 13. The charges for calls made to local rate numbers are shared between the person who makes the call (who may be required to pay a charge up to the maximum charge applicable for a local call) and the person who receives the call (who pays any remaining charge). Charges for calls to local rate numbers may be higher from mobile phones. smartnumbers™, like all freephone and loc
