What is Business Etiquette?
Etiquette alone stands for ‘conventional rules of polite behavior’. In your work place or place of business there are clients, colleagues and superiors in and outside of the organization you will need to deal with daily. Communication is crucial to your success. Etiquette addresses the logistics of relationships. In other words, how you act determines your success in every relationship. A key part of your successful business relationships is to show everyone respect in the correct way, and to always behave in the appropriate manner. People do business with people they like. If the contract is awardable to one company out of many, it will go to the company with the most likable people. Business etiquette covers a very wide range of competencies: • How you behave as an individual • How you make use of the communication tools available • How you act in the team and company that you work in • How you deal with external business contacts. There are some very common mistakes that are noticed
