What if nobody is at my premises to accept the Florabelle delivery?
The courier may decide to leave the goods at your door if your premises are unattended and without anybody present to sign for and accept the delivery. The courier may, on the other hand, decide, in the interests of security, to return the goods to the warehouse undelivered. You will incur additional charges should this be the case, as Florabelle will be charged for non-delivery. Please advise our office at time of placing your order if you require goods delivered to a home address or business that is not yet open. We ask that all deliveries be signed for at time of receiving the goods. Neither Florabelle nor the freight company will accept responsibility for damage, loss or missing parcels should customers not sign for the goods.
