What is a catchall account?
A catchall account is the main or default email address for your custom domain. For example, if someone emails to joe@mycompany.com and joe is no longer a valid email account, the message would be routed to the catchall account. To create a catchall address, click Manage My Email from My Covad Account. When EasyMail setup launches, click the tab Catch-All. In the field, type in an existing email address that has been created for your domain to act as the catchall address for your domain.
A “catchall” account is an account that will catch any e-mail that’s sent to a non-existing account under your domain. Instead of bouncing the e-mail back to the sender, it’ll store the e-mail into the account that’s assigned as the “catchall” account. Only one user of your domain can have the “catchall” account assigned to them. You can also assign a remote “catchall” account that’s assigned to an e-mail outside of your domain. Warning: Never delete the account that is the catchall account! Q. I made the necessary changes according to your sign up info e-mail yesterday, but I’m still not able to get to http://mail.mydomainname.com. A: It does take up to 48 hours for the DNS or MX record changes to propagate throughout the internet. So be patient, and if after 48 hours, the changes still have not realized, then contact a Swishmail representative.
