What is “dock to dock” freight?
This is the typical freight offered from common carriers, such as FEDEX freight, or UPS Freight, or Conway, or Yellow freight. It means the freight cost is stated to your shipping dock, and your staff unloads the freight. It also means that your company and staff are available to receive the freight during normal business hours, typically 8am to 5pm. If this doesn’t apply to you and your company, freight companies charge “accessorial charges”. This includes items such as “call before delivery” or “we need a lift gate on the truck because we have no forklift or dock high door”, or “we need inside delivery because we have no staff to unload and bring the products inside to our facility” or “this is a remote location”. Please let us know if any of this applies to you so we can quote all charges prior to processing your order and charging your credit card. By the way, even our competitors that quote “free shipping” do not include free accessorial charges. They will add these items to your
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