How to contact DealExtreme?
I JUST HAVE TO WRITE THIS WITH BIG LETTERS SO EVERYBODY CAN SEE IT BETTER AND UNDERSTANDS EVERYTHING I WRIT EHERE ABOUT DEAL EXTREME FROM MY VIEW!!! THIS COMPANY IS ALSO ONE OF THOSE VERY STRANGE CHINESE COMPANIES THAT " DO NOT CARE " ANYTHING ABOUT THEIR CUSTOMERS AND THEY ALSO PROOF THIS BY GIVING FALLS INFORMATION ABOUT THEIR CUSTOMER SERVICE AND ALSO EVEN IF YOU WILL BE ABLE TO GET AN ANSWER TO YOUR COMPLAIN LETTER I GUESS EVEN THAT WILL BE " PLEASE WAIT LITTLE LONGER-CONTACT YOUR LOCAL POST OFFICE AND THEY WILL CONTACT HONG KONG POST "!!! THE PHONE NUMBERS TO DEAL EXTREME " HAST BEEN WORKING FOR A LONG TIME BY NOW " AND THERE IS NO OTHER WAY TO CONTACT THEM THAN THE COMPLAIN LETTER TO THE COMPANY BY THEIR CUSTOMER SUPPORT EMAIL!!! BUT AS I SAID, THE ANSWER MOST LIKELY WILL BE " WAIT LONGER " !!!!
PLEASE THINK ABOUT IT ONCE AGAIN BEFORE YOU ORDER ANYTHING FROM THEM IN THE FUTURE!!! AND DO NOT FORGET TO OPEN YOUR PAYPAL DISPUTE " WITH IN 45 DAYS FROM THE TIME YOU HAVE PLACED THAT ORDER "!!! OTHERWISE SAY GOODBYE TO YOUR BY PAYPAL!!!
GOOD LUCK PEOPLE
You can contact us directly via our Support Ticket Helpdesk: http://support.dealextreme.com/. Please avoid sending duplicate requests as it will only slow down responses to you. For urgent matters, you may also reach us live by calling (+86) 1353-0080-484 new!. Our office hour is between 9am to 6pm HKT/GMT+8 (lunch break between 11:45AM and 1:15PM), Monday through Saturday except public and statutory holidays.
